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Frequently Asked Questions

What happened to Casualty Reciprocal Exchange (CRE) & Equity Mutual Insurance Company (EMIC)?  

Casualty Reciprocal Exchange and Equity Mutual Insurance Company (the “Companies") were placed into Liquidation on August 18, 2004 because the insurance companies were insolvent (liabilities in excess of assets). The Cole County Circuit Court (the “Court”) appointed Scott B. Lakin, Director of the Missouri Insurance Department, as Liquidator of the Companies. F. William (“Bill”) Kobusch, IV was appointed Special Deputy Liquidator (“SDL”) of the Companies by the Missouri Department of Insurance and approved by the Court.

The following information will help answer most of your questions about potential claims and the liquidation procedure. The answers below are generally how liquidations are handled, but results may differ based upon individual state laws and guaranty fund procedures and future Orders issued by the supervisory Court. You may direct all additional questions concerning the Companies to:


Primary Mailing Address  
(Post Office Box)   

Casualty Reciprocal Exchange
Equity Mutual Insurance Company
P.O. Box 219658
Kansas City, MO  64121-9559
Attn: Special Deputy Liquidator

Overnight Mailings Address  
(Street Address)   

 

Casualty Reciprocal Exchange
Equity Mutual Insurance Company
11880 College Blvd, Suite 500
Overland Park, KS 66210
Attn: Special Deputy Liquidator

Phone: 888.361.8300
Fax: 913.339.5006
Website: www.cre-emic.com
E-mail contacts: info@cre-emic.com

 


What happens when an insurance company becomes insolvent and is liquidated?
The Companies were placed into Liquidation because they were insolvent (liabilities in excess of assets).  Since the Companies were domiciled in Missouri, the Circuit Court of Cole County (county where the Missouri capitol is located) appointed the Director of the Missouri Department of Insurance as Liquidator. The Liquidator is charged with gathering the Companies’ assets and determining their liabilities. Liabilities include operational expenses and claims against insurance policies issued by the Companies. The liquidation proceeding is conducted under court supervision and according to procedures mandated by Sections 375.1150 to 375.1246 Revised Statutes of Missouri (RSMo 2000) Click here for a link to the website.

The Liquidator has appointed a Special Deputy Liquidator (SDL) to manage the day-to-day operations of the Companies. The liquidation process often takes several years to complete

 


I have heard Meadowbrook Insurance Group, MIG, Star, etc. is insolvent, in liquidation, in rehabilitation, etc.  Is this true?
No. Meadowbrook Insurance Group is a Michigan-based publicly traded company that provides insurance services to businesses, insurance companies and governmental entities on a fee-for-service basis, as well as provides insurance to a broad range of customers nationwide.  Based on Meadowbrook’s experience and expertise, the Missouri Department of Insurance, with the supervisory court’s approval, retained Meadowbrook to assist the Special Deputy Liquidator with the orderly run-off of CRE and EMIC (formerly known as “Dodson Group”).  Meadowbrook provides certain claims, management, reporting and other administrative services to the Special Deputy Liquidator.  Meadowbrook does not own CRE and EMIC nor has Meadowbrook ever had any other business relationship with CRE and EMIC.


Claims Questions   

What will happen to my claim?
Each state has Insurance Guaranty Associations or Guaranty Funds ("Guaranty Funds") that may provide coverage for certain claims against insurance policies of liquidated insurance companies.

All of the Companies’ open claims have been (or will be) shipped to the appropriate state Guaranty Fund, which is usually the state in which the policyholder was located at the time of the accident or loss.  If you are a claimant, you will receive a Notice of Liquidation with information about which state Guaranty Fund received your claim, as well as a Proof of Claim (described below). 

Please check the Companies’ website [cre-emic.com] and the ‘Directory of Guaranty Funds’ section of the NCIGF website [ncigf.org] for contact information on the Guaranty Fund in your state.  Questions about which state Guaranty Fund received your claim may be directed to cre-emic.com.

You may reside in a state that does not cover your claim. If so, your claim will be handled by the Liquidator through the Proof of Claim process (described below).  Questions about whether or not your claim is covered by a state Guaranty Fund should be directed to the Guaranty Fund in the state in which you reside.

 


Since CRE/EMIC have been ordered into liquidation, will my claims be paid? Will they be paid in full?
All valid claims incurred prior to the expiration date of your insurance policy will be paid subject to your policy conditions, your policy limits, the statutory limitations of the Guaranty Funds referenced earlier and subject to available estate assets.

 


I'm from a Guaranty Fund and I need a closed claim file sent to me. What do I need to do?
All questions from Guaranty Funds regarding access to closed claim files should be directed to the CRE/EMIC Special Deputy Liquidator by fax at 913.339.5006 or phone at 888.361.8300.


Proof of Claim Questions
What do I do if I have a claim against the Companies that was not filed before the date of Liquidation (8-18-04)?

If you have a policy claim that was filed with the Companies prior to the date of Liquidation (8-18-04) or any other claim against the Companies, you must submit a Proof of Claim form.  See additional description of Proof of Claim form below. All Proofs of Claim must be filed no later than 4:30 p.m. Central Daylight Time June 30, 2005 to:

Casualty Reciprocal Exchange
Equity Mutual Insurance Company
P.O. Box 219658
Kansas City, MO  64121-9559
Attn: Special Deputy Liquidator

The SDL will document receipt of your claim and if necessary forward your claim to the appropriate Guaranty Fund. If that Guaranty Fund rejects your claim because of statutory limitations or if the Companies were not authorized to transact business in the state, you may then contact the SDL for further information. If your Guaranty Fund does not cover your claim, it will be reviewed by the SDL. If approved in whole or in part it will be paid from the assets of the Companies. If the Companies do not have enough assets to pay claims in full, they will be paid according to Sections 375.1150 to 375.1246 (RSMo 2000) [Click here]You may locate additional Proofs of Claim forms at www.cre-emic.com.

Failure to file your claim promptly will likely result in a denial of your claim.

 


How long will it take for my claims to be paid by the Guaranty Fund?  

When a company is placed into liquidation, the Guaranty Fund is typically activated to pay claims as soon as the court orders the liquidation. Workers’ Compensation Indemnity Payments (payments for lost wages) were paid in advance through September 17, 2004 in order to prevent gaps in payments to claimants.  No other type of claim was paid in advance, as the Court did not authorize it.

 


I have questions about what is and what is not covered by the Guaranty Fund. Who can answer these questions for me?  
You should address your questions about Guaranty Fund responsibilities to the Guaranty Fund in the state where you reside. Please visit www.cre-emic.com for Guaranty Fund contact information, or call the SDL at 888.361.8300.


I believe I have a claim against a policyholder of the Companies but I am not a policyholder. How do I make a claim?

Third-party liability claims against policyholders of the Companies are made in the same manner as policyholder claims. To file a claim for monies you believe the Companies, or their policyholders, owe you, you must file a Proof of Claim no later than 4:30 p.m. Central Daylight Time June 30, 2005. Your claim must be received by the SDL prior to 4:30 p.m. Central Daylight Time June 30, 2005.

You should file a proof of claim even if you are unsure whether or not you have a claim. By law, the SDL may deny claims filed after 4:30 p.m. Central Daylight Time on June 30th, 2005 ("The Bar Date"). If you fail to file a proof of claim by this date, your claim may be considered late.

If your claim is or may be covered by a Guaranty Fund, the SDL will forward your information to the appropriate Guaranty Fund. If the Guaranty Fund rejects your claim because of statutory limitations or if the Companies were not authorized to transact business in the state, you may then contact the SDL for further information.

 


If my claim is directly against the Company in Liquidation, and I am neither a policyholder nor a third-party liability claimant, how do I make a claim?

The SDL handles claims filed against the Companies by general creditors, trade creditors, governmental agencies, reinsurers, agents, employees and any other persons who may have some claim against or other interest in the assets of the Companies. To file a claim you must submit a Proof of Claim no later than June 30, 2005. Your claim must be received by the SDL prior to 4:30 Central Daylight Time June 30, 2005.

You should file a proof of claim even if you are unsure whether or not you have a claim. By law, the SDL may deny claims filed after 4:30 p.m. Central Daylight Time on June 30th, 2005 ("The Bar Date"). If you fail to file a proof of claim by this date, your claim may be considered late.

 


What is a Proof of Claim?
Missouri Insurance Statutes requires all persons interested in the assets of the Companies to file a form prescribed by the SDL that provides basic information about the claim and any supporting data or documents that may be requested. Proofs of Claim will be mailed to all parties known to the Companies who may have a claim against the Companies. A Proof of Claims form that specifies the other information you must file to have your claim considered can be located by clicking here. The completed form together with all the supporting data and documents is referred to as a "Proof of Claim".

If your claim is or may be covered by a Guaranty Fund, the SDL will forward your information to the appropriate Guaranty Fund. If the Guaranty Fund rejects your claim because of statutory limitations or if the Companies were not authorized to transact business in the state, you may then contact the SDL for further information.


What happens after I file the Proof of Claim?
The SDL is in the process of collecting assets and calculating the liabilities of the insurer. This process includes the review of the Proofs of Claim. Those claims that are determined to be covered by the appropriate Guaranty Fund will be forwarded to them for processing. Those that are not covered by a Guaranty Fund will be reviewed by the SDL. If more information is needed with respect to your claim, it will be requested from you. By filing your claim you agree that you will provide such information necessary to process your claim. The records of the Companies may be incomplete or inaccurate and you may need to provide this information. Be advised that the SDL is empowered to compel testimony and documents via issuance of a subpoena.


Do I have to file a Proof of Claim if I reported a loss event to the Company in Liquidation before it was ordered into liquidation?
Yes. You must file a proof of claim even if you reported a loss prior to the date of liquidation. Additionally, because the records of financially troubled insurers are not always in perfect order, you may wish to file a proof of claim to ensure that the SDL is aware of your claim against the Companies.


I am a vendor (defense attorney, medical provider, etc.) and I have a bill for services provided to the Companies that has not been paid.  What do I do to get my bill paid?
All invoices for services provided must be submitted to the SDL through the proof of claim process (described above). The SDL will forward your invoice on the appropriate Guaranty Fund, if necessary. Your invoice may or may not be paid by the Guaranty Fund that received the related claim file. If not paid by the Guaranty Fund, the SDL will review your invoice for payment directly from the Companies’ assets, depending upon the availability of the Companies’ assets.